apple tv audio sync issues

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We did come across a potential workaround that may help solve the problem for some. Although it must be noted that no official ETA has been shared for the time being. Until Apple officially releases iOS 13 and tvOS 13, the Wireless Audio Sync feature remains firmly in beta testing. Apple TV audio/video sync issues Lately I've been having difficulty with lagging audio to video syncing with my Apple TV 4K. Major League Soccer's relationship with Apple TV+ could result in a string of soccer documentaries, with the production house behind Netflix's "Drive to Survive" onboard for the effort. Play around with the value till the audio and video line up perfectly. Yes, brutal sync issues with 14.5. After update to tvOS15, sound and audio become more and more out of sync with time. Have exactly the same issues with the audio advanced to the picture. The problem happens multiple times on every episode I play, currently NCIS. I just updated my Apple TV 4K and this same thing started happening to me today. Your device will automatically restart while installing the updates. When I change to TV speaker (which runs through HDMI cable) sound is perfectly synced with video and no more glitch. Any idea what the problem might be. My device is set to auto update and is current. Fortunately, Plex has acknowledged the issue and assured its users that they are working on fixing it. Really hope 14.5.1 fixes this. Any other ideas? One HomePod mini, AppleTV 4K. Source, Can anyone tell me what can be done to sync the audio to the video when playing back? Countless docks aim to bring more ports to Apple users, but the HyperDrive Thunderbolt 3 Mobile Dock specifically targets MacBook Pro owners. ayrtonoc, User profile for user: A forum where Apple customers help each other with their products. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. If you love AppleInsider and want to support independent publications, please consider a small donation. Irritating If I convert the file to a massive mov it will properly play. I am available to assist in any troubleshooting. Interestingly, movie previews are apparently unaffected by the issue. Same thing here using airplay with my demon amp after updating tvOS to 15. I think that timing protocol (PTP) that use Airplay2 for multiroom is used also for lip sync in 15.0 on AppleTV. Dear Apple, i've done half of the job for free, now it's your turn to fix the issue. Funny thing is so android cast on my Sony TV is working perfectly. Apple may provide or recommend responses as a possible solution based on the information Brand names used in our stories are trademarks of respective companies. Pausing it and resuming fixes the audio (as does exciting and going back in, or fast forwarding and rewinding/scrubbing). Check your audio sync options, it's probably anywhere from 0 to 300 milliseconds. PiunikaWeb started as purely an investigative tech journalism website with main focus on breaking or exclusive news. Apple may provide or recommend responses as a possible solution based on the information Perhaps I am seeing a different issue, but when the sound stops working, I simply reboot the Apple TV, and that brings it back. I now have a denon x3700h, to also play ATMOS content as I have those speakers. It makes things basically unwatchable. (I've tried disabling this, but no change in the sync issues). The TvOS 15.1 does not fix the problem. It skips and the audio gout awry within 10 seconds and never catches back up. Or even restart the show from the beginning. Head here. Oct 5, 2021 3:00 AM in response to aigars16. According to multiple reports on Twitter, the Apple TV problem cropped up in July and seemingly impacts newly purchased or rented content, as well as content streamed by third-party services.. only. Copyright 2000-2023 M2N Limited E. & O.E. If I stop the video, exit out of it and restart it, it syncs again. Sound is "sent" to 3rd generation Apple TV to utilize the optical audio out. If not, then update the HomePods to 14.5 as well. This thread leaves me to believe its not just my tv. Samsung's February notebook launches include the Galaxy Book3 Pro 14, featuring a Dynamic AMOLED display and a 13th-gen Intel processor. Ive also ensured my internet connection/speed is good (>300Mbs), and have tried connecting my Apple TV to my router via Ethernet cable, with no improvement. I have similar problem. Restarting and resetting the homepod and after calibrating the audio numerous times, it didn't fix the issue unfortunately. Ever since mine updated, the AirPlay stutters and send everything out of sync on all apps. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of The streaming platform also keeps one glued by allowing them to choose from a collection of 200+ live TV channels. The sound issue appears to be sporadic, affecting some users and content while leaving others unscathed. If I restart it, the problem is temporarily fixed, but after about 5 minutes of watching Netflix or hbo now, the audio will start lagging. This low-priced mount has an open-back design, which allows for proper airflow, something that is a necessity when you're running your high-graphics games in 4K. After update to tvOS 15 sound isn't in sync, Netflix and AppleTV has a lot of hitches and subtitles are gone. Here's how it compares to the 2022 13-inch MacBook Pro with M2. Anyone have a fix for the audio going out of sync-specifically I see it in the history channel app. When you purchase through links on our site, we may earn an affiliate commission. The hypothesis, however, does not account for audio trouble experienced on third-party hardware. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Source. AppleInsider may earn an affiliate commission on purchases made through links on our site. Hopefully, Apple sticks to the changes made in tvOS 14.6 RC as they finally fixed the said issues. My issues are with hard wired speakers fed via hdmi and not on all streams. Since Apple has not made any comments so far, it is unclear whether the tech giant even considered it as a problem or not. Usually it is that it doesn't work after waking up my AppleTV, not that all of the audio dies in the middle of something. Especially the audio in movies dropping out. Before its debut on Roku and Fire TV . To Restart them, from the Home App in HomePod settings - choose Reset - then Restart, Apr 28, 2021 10:10 AM in response to Vancouver22. Apple TV is way more stable. Is there a workaround to fix this? To start the conversation again, simply The reason being that when I correct the delay using the TV, it only fixed the issues temporarily. I have verified that my internet and television are not the problem (the same show on Netflix works fine streaming through my television alone). Although if you reset the Apple TV you would have installed the latest versions of other apps. Audio playback sounds really odd on a surround sound system. The service also helps one organize media from personal collections and online services. Those affected can try it as a potential workaround and see if it helps. This means that you wont experience the audio sync issue when watching through the Plex website. Go the Home screen on Apple TV and select Settings > Video and Audio > Audio Output. That said, we will keep an eye on the bug where some users face audio sync-related issues on Apple TV and other platforms while playing content on the Plex app and update this story as we come across any new information. Not so much of an issue with something like Apple TV because it decodes and only sends out DD/+ which is fine over eARC? So I can't get adjust the dialogue sync at all. These workarounds involved tweaking the Wireless Audio Sync calibration and Match Frame Rate option. An artist who likes to sing and play the guitar. Your iPhone and Apple TV are put through a series of tests that includes the playing of sound tones. You are using an out of date browser. The new tool requires that your iPhone is using iOS 13, while your Apple TV has tvOS 13 installed. omissions and conduct of any third parties in connection with or related to your use of the site. Since tvOS 14, when using airpods pro with Apple TV, the dialogue is wildly out of sync. If you are looking for a small, portable charger that offers a neat way to charge multiple devices, the Magsafe-compatible Sparkee charger might be the right choice for you. I'm a techy who is particularly fond of Android smartphones. 05:53 pm (IST): A user has suggested that clicking fast-forward and then tapping on the play button corrects the audio. But I have had nothing but problems. At first glance, it looked as though the sound troubles could be traced back to the Apple TV app, with users saying movies bought or rented through the service would play without audio. Apple TV 4K, I have tried changing TVs, HDMI cables, streaming apps, audio source, etc. I initially had it plugged into the AV Receiver but was having lip sync issues so plugged into HDMI 4 on the TV which allows for Dolby Vision. Looks like no ones replied in a while. Im not sure why this has occurred especially given the cost of two homepods. However, affected users may not have to wait for long as an upcoming tvOS update might address the audio out of sync issues. User profile for user: A forum where Apple customers help each other with their products. I searched and found the "wireless sync" option in settings, but that only seems to help bluetooth speakers or airplay stay in sync. That said, we will be back with more details as and when new information becomes available so stay tuned. A new Apple feature likely to arrive this fall could let your iPhone fix Apple TV audio sync issues. An Apple Watch ban is possible in the U.S. but highly unlikely. Apple TV+ has seen success once again at the annual Annie Awards, with "The Boy, the Mole, the Fox and the Horse" securing four animation gong wins. The Mac Pro is still available as the Mac to switch to Apple Silicon. I love technology and like to talk about the latest news in the Tech industry. omissions and conduct of any third parties in connection with or related to your use of the site. Does one sound better than the other? Heres how it works. If you depend on your devices, wait for the final release. The oriGrid by tinyRigs is a versatile and portable organizer designed to accommodate the Magic Keyboard and iPad, providing a multi-functional solution for on-the-go productivity. (I've tried disabling this, but no change in the sync issues). The issue seems to have popped up on Apple TV after the tvOS 16 update arrived a few months back. Under Calibration, click Wireless Audio Sync. The Homepods are playing sound perhaps 30ms ahead of the TV speakers across ALL apps. Apple TV 4K, only. Rcxecutioner, User profile for user: You're now asked to tap on a notification box that's on a nearly iOS device to begin the sync process. Sending to AirPlay 2 devices is good and sending from iPhone to yamaha airplay is good. Please investigate the root cause. phillyknight, User profile for user: sync is much better when using airplay but still not 100% perfect. After a fresh run of the wireless audio sync it has fixed the problem and is beautifully in sync! I've done some other test with my hardware: The same happens in all refresh rates (60,50,25,24hz), video modes (SDR,HDR,DV) and with frame matching on or off. I have an LG CX model and work in the AV industry. I made sure to test multiple apps, content and frame rates to make sure I wasn't imagined it. Apps are engineered for the devices where they're downloaded, so you may have different settings or performance for each. This is still based on our speculation as the said issue has not been acknowledged by the tech giant so far. Does anyone else have problems streaming CBS All Access on a 3rd Gen Apple TV (A1469)? Glad to hear, but 15.1 isn't public at the moment Oct 7, 2021 10:09 AM in response to aigars16, Ahh sorry about that , I assumed it was, Im working from my one Beta box. Makes viewing intolerable. On Apple TV: There's a long list of awesome accessories for Apple TV, including these three: Logitech Harmony Elite (opens in new tab) ($300 at Amazon). I miss Jobs era when things "just works" Airplay1 protocol is from 2004, it's totally unacceptable that after 17 years we experience a bug like this on a market release. Oct 4, 2021 1:29 PM in response to aigars16, Apple TV HD -> hdmi -> Epson beamer / projector. LG TV picture settings set as recommended by "@sonoftumber" in the LG TV owners' thread. User profile for user: Apple has not commented on the issue, though its support team has responded to dissatisfied users on Twitter. TotalMount Apple TV Mount (opens in new tab) ($18 at Amazon). Control whether Apple TV outputs Dolby Digital encoded audio Decide what language to use for subtitles and audio tracks in foreign language content Calibrate your video or audio or check your HDMI connection to Apple TV Adjust video settings Watch Apple TV without disturbing others Set the language of audio and subtitles Adjust other audio settings This adjustment should resolve the issue for the time being, at least until the official fix arrives. The workaround I did which worked is as follows: I noticed there's still a very slight delay between TV speaker and homepod when I play youtube videos and music but when I play Netflix and Apple TV contents, they are well perfectly synced. The problem is that apple took out the option to calibrate all formats for 24hz. May 8, 2021 9:03 AM in response to Celkins0, Also, agree with others when played with front audio, it was excellent 3D sound effect. I assume its better to have the original uncompressed digital audio vs the Apple TV decoding it and sending it out as DD+. But after 20 minutes or so the audio stays behind on the video ( up to 2 or 3 seconds ) New York, Apple disclaims any and all liability for the acts, Nov 30, 2022. Even more frustrating is that it is only some of my mp4s, not all, although they all have identical compression and format (as far as I know). 141. Experiencing same issue with all live services. It may be my imagination, but some channels seem worse than others, but only slightly. The Apple TV is running the latest TVOS, Original homepod stereo pair not playing content audio. In a 30 min show I'll have to do this 3-5 times. I have a stereo pair of two original HomePods paired to an Apple TV 4K (the model that came out with the click pad remote, not the latest Siri Remote) and this has been happening for a while and I thought maybe updating to 16.1 would fix it but it hasnt. Robs1978, User profile for user: Please help! captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Privacy Policy. Seems the audio sync issue is new since TVOS 14.4 updated to TVOS 14.5 and currently 14.6. This is how it stacks up against Apple's counterpart, the new M2-based 14-inch MacBook Pro. We have three 4K Apple TV streaming devices in our home and we were having sync problems on all streaming services with one of them. Some TVs have an audio sync delay option in the tv settings. Thank you for signing up to iMore. What can I do? Looks like no ones replied in a while. I reset everything from scratch. This further indicates that the stable tvOS 14.6 update should be able to fix the audio sync issues for all Apple TV users. For the past few weeks, many of them have voiced their concern that the Plex app is bugged with audio sync issues on their Apple TV. Typically I make it a few minutes into a show before it starts. Then, check your audio and video settings, and ensure they're compatible with the content you're watching. I updated my HomePods and AppleTV HD to 14.2. You'll know ARC or eARC is turned on when it says On (ARC) or On (eARC). Apr 28, 2021 11:40 AM in response to ashtv. Spoke to support over the phone, no fix in sight, no way to downgrade from tvOS 15 Really disappointed. Frustration quickly reigns when you're watching Apple TV content only to discover the audio coming out of your speakers doesn't match with the video. May 1, 2021 11:52 PM in response to ashtv, Yep came here looking for a solution to the same problem - it was working perfectly until I foolishly updated the tv and now its unusable which is a shame because it sounded fantastic with all speakers in sync - virtually 3 dimensional I wonder if theyll release a bug fix for it because nothing Ive tried seems to work - it seems as though a number of people are having similar problems, May 4, 2021 12:58 AM in response to ashtv. It was on there for TVos 14.4 and have no idea why they took it out. When the match frame rate is on some content has really annoying lip sync content. How can they mess it up at generation 15 ? Any time this happened with mine, I would force quit the app & Restart Apple TV. I have the same issue although I'm using bose smart speakers within my audio environment. Oct 6, 2021 7:15 PM in response to dfried1. Samsung's Galaxy S23 Ultra is a high-end smartphone that aims at Apple's iPhone 14 Pro with a 200-megapixel camera and a high-resolution 6.8-inch display, as well as a stylus. If volume control doesn't work automatically, you can manually program your Siri Remote or Apple TV Remote: On your Apple TV 4K or Apple TV HD, go to Settings > Remotes and Devices > Volume Control. Yup, Ive reset the lot and both HomePods, the Apple TV, and iPhone are all running 14.5. What is odd to me is that once the audio/visual goes out of synch during a show, it stays out of sync when I exit the application. As noted by 9to5Mac, some users were accessing the Apple TV app through hardware like Roku devices. frame matching etc. PLEASE FIX ASAP! Complete mess. I am tempted to try the Beta, but I am afraid that it will brick my AppleTV like a previous beta update. Audio still out of sync from ATV to home pods. The main problem that viewers are facing is the persistent audio sync issue while playing content on the app. Again, this is only fixed by resetting the Apple TV. Lately Ive been having difficulty with lagging audio to video syncing with my Apple TV 4K. Recalibration does nothing. Brand names used in our stories are trademarks of respective companies. Reboot the wifi router as well. Sony A80J lip sync issue with new Apple TV 4K. You're now asked to tap on a notification box that's on a nearly iOS device to begin the sync process. David Camps-Campins1, User profile for user: NY 10036. However, if the audio is transmitted through bluetooth, then I get perfect synchrony. Reproduction without explicit permission is prohibited, What to Do if Video and Audio Wont Sync on Apple TV, Bypass Your Receiver for Video and Check Your Cables, iOS 13 or iPadOS problems and how to fix them -, How To Fix Messages and iMessage Problems in iOS 11, iMessage not working iOS 13 or iPadOS? any proposed solutions on the community forums. Thank you for confirming there are no differences in audio formats with both setups.

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